{"id":2022,"date":"2019-05-14T12:03:44","date_gmt":"2019-05-14T09:03:44","guid":{"rendered":"http:\/\/localhost\/yenisite\/travelaps\/?p=2022"},"modified":"2019-05-14T12:03:44","modified_gmt":"2019-05-14T09:03:44","slug":"call-center-sales-management","status":"publish","type":"post","link":"https:\/\/www.travelaps.com\/call-center-sales-management\/","title":{"rendered":"Call Center Sales Management"},"content":{"rendered":"\t\t
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CALL CENTER \u00c7\u00d6Z\u00dcM\u00dcM\u00dcZ NELER\u0130 \u0130\u00c7ER\u0130YOR?:<\/strong><\/u><\/p>

Otele \u00d6zel Call Center:<\/strong><\/p>

– Otele \u00f6zel s\u0131n\u0131rs\u0131z hat say\u0131s\u0131 olan bir call center telefon numaras\u0131 veriliyor.<\/p>

– Call Center telefonunun 3 ayr\u0131 dilde otele \u00f6zel anons ile a\u00e7\u0131lmas\u0131 sa\u011flan\u0131yor.<\/p>

– Call Centerda sabah 08.00\u2019den gece 24.00\u2019e kadar canl\u0131 telefon deste\u011fi sa\u011flan\u0131yor.<\/p>

– Mesai saati d\u0131\u015f\u0131nda gelen aramalarda mesaj b\u0131rak\u0131labiliyor.<\/p>

– Mesai saati d\u0131\u015f\u0131nda arayan mesaj b\u0131rakan veya b\u0131rakmayan t\u00fcm numaralara geri d\u00f6n\u00fc\u015f yap\u0131l\u0131yor.<\/p>

– Call centera mesai saatleri i\u00e7inde ve d\u0131\u015f\u0131nda, gelen ve giden t\u00fcm aramalar\u0131n yaz\u0131l\u0131 ve sesli kay\u0131tlar\u0131n\u0131n tutuluyor<\/p>

– Web Sitesi ve \u00e7a\u011fr\u0131lar\u0131n analizlerinin raporlanmas\u0131 (aranma saatleri, \u00e7a\u011fr\u0131lara geri d\u00f6n\u00fc\u015f s\u00fcreleri, \u00e7a\u011fr\u0131lar\u0131n nas\u0131l yan\u0131tland\u0131\u011f\u0131, ne t\u00fcr taleplerin geldi\u011fi,\u2026)<\/p><\/div><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Webden \u00dccretsiz Arama \u00d6zelli\u011fi<\/strong><\/p>

– Web sitesine t\u0131kla konu\u015f \u00f6zelli\u011finin eklenerek, rezervasyon sayfas\u0131 \u00fczerinden t\u00fcm d\u00fcnyadan \u00e7a\u011fr\u0131 al\u0131n\u0131yor. M\u00fc\u015fterilerin \u00fccretsiz arama yapmas\u0131 sa\u011flan\u0131yor.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Webden Online Chat<\/strong><\/p>

– Web sitesine online chat \u00f6zelli\u011finin ekleniyor ve online chat \u00fczerinden giren m\u00fc\u015fterileri kar\u015f\u0131lan\u0131p sat\u0131\u015fa y\u00f6nlendiriliyor.<\/p>

– Yap\u0131lan t\u00fcm online g\u00f6r\u00fc\u015fmelerin metni raporlan\u0131yor.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Beni Ara Talebi<\/strong><\/p>

– Web sitesinden \u201cbeni ara\u201d ileti\u015fim taleplerinin al\u0131n\u0131nca an\u0131nda geri aran\u0131yor<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Web Analizi<\/strong><\/b><\/p>

\u00a0<\/p>

– Web sitesi ziyaret\u00e7ilerinin detayl\u0131 analizi sa\u011flan\u0131yor. (Giri\u015f saatleri, sayfada kal\u0131\u015f s\u00fcreleri, sayfada nereye kadar ilerledikleri, giri\u015flerin nerelerden yap\u0131ld\u0131\u011f\u0131 vb.)<\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Entegre Kanallar<\/strong><\/p>

– Web sitesinde yay\u0131nlanan fiyat ve doluluklar\u0131 ERS\u2019nin kendisine ait ve \u00e7al\u0131\u015fmakta oldu\u011fu sat\u0131\u015f kanallar\u0131na a\u00e7arak, talep olu\u015fturuluyor.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Sosyal Medya ve Internet Reklam\u0131<\/strong><\/p>

\u00a0\u00a0\u00a0\u00a0 – Google,<\/p>

\u00a0\u00a0\u00a0\u00a0 – Youtube,<\/p>

\u00a0\u00a0\u00a0\u00a0 – Twitter,<\/p>

\u00a0\u00a0\u00a0\u00a0 – Facebook,<\/p>

\u00a0\u00a0\u00a0\u00a0 – Instagram<\/p>

\u00a0<\/p>

sosyal medya kanallar\u0131nda \u00fccretli reklamlar\u0131 yap\u0131l\u0131yor.\u00a0 Bu kanallara i\u00e7erik yaz\u0131l\u0131yor ve CRM takibi yap\u0131l\u0131yor.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Promosyon Y\u00f6netimi<\/strong><\/p>

– Web sitesinde promosyon kodu ile indirimli sat\u0131\u015flar ve kampanyalar yap\u0131labiliyor<\/p>

– Web sitesinden oda sat\u0131\u015f\u0131 ile birlikte transfer, tur, u\u00e7ak ve ekstra servis sat\u0131\u015flar\u0131n\u0131 paketler haline getirilip cazip kampanyalar d\u00fczenleniyor.<\/p>

– Web sitesinden SPA, Restoran vb gibi ekstra servis ve hizmet sat\u0131\u015f\u0131 yapabiliyor<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\u00d6demelerin Al\u0131nmas\u0131<\/strong><\/p>

– 10 banka ile pe\u015fin ve ve taksitli \u00f6deme al\u0131nabiliyor<\/p>

– Sahte kredi kart\u0131 i\u015flem kontrol\u00fc yap\u0131l\u0131yor.<\/p>

– Pe\u015fin ve taksitli t\u00fcm sat\u0131\u015flarda \u00f6demenin otele giri\u015ften \u00f6nce pe\u015fin aktar\u0131l\u0131yor.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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SMS ve EMail \u00c7al\u0131\u015fmas\u0131<\/strong><\/p>

– M\u00fc\u015fterilere toplu sms ve email g\u00f6nderimi yap\u0131l\u0131yor.<\/p>

– \u00d6zel g\u00fcnler i\u00e7in indirim ve \u00f6zel paketler \u00f6neriliyor.<\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Bulut Teknolojisi<\/strong><\/p>

-Bulut Teknolojisi kullanarak s\u00fcrekli geli\u015fen teknolojiye ayak uydurup m\u00fc\u015fterilerimize en iyi \u015fekilde hizmet ediyoruz.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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